Phone Service
Your company’s phone service is vital to keeping customers satisfied. I know from experience that clients can become annoyed when your phones don’t work as they should.
In addition to moving to a larger office, my company just implemented a better phone system, the Avaya 5420 telephone, and creative hold music to increase our company’s reputation and image. This phone works better than our last system, so we no longer receive complaints about the malfunctioning of transfers and being stuck on hold in silence for long periods of time.
I would recommend making certain that your phone service is the best it can be, and that it can grow with your business.